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Trust Center

Bentley Trust Center

Bentley is committed to keeping our users’ data safe and secure, and being transparent about the way we do it. Our robust privacy and data protection, security, and compliance standards and certifications attest to that.

Privacy

As a global software company, we are committed to protecting the personal data of our users.

Protecting Your Data

Privacy is built into our products and services as well as our culture, which allows us to be nimble when adjusting to evolving laws and regulations. Our agreements, policies, and statements explain how we employ privacy measures in our products and services.

Security

Our security and privacy controls are regularly scrutinized by independent auditors, achieving certifications, attestations, and reports that affirm our commitment to our users.

Common Vulnerability Exposure (CVE) program

Bentley strives to publish important security advisories that help our users mitigate risks for a subset of our desktop products. These advisory pages are Bentley’s source of information to our user community for potential risks in our products. Although we generally recommend updating to the latest product versions, some advisories include more detailed information about risk mitigation and specifics of affected versions. Our advisories are often linked with CVE entries. This process, the information in the advisories, and the website are all subject to change.

Report a security concern

Bentley’s security team investigates all reports of security vulnerabilities affecting Bentley products and services. If you have a security concern or are a security researcher and believe you have found a security vulnerability involving Bentley products and services, please read our responsible disclosure program and send us a report.

Compliance

The following compliance section describes our current certifications, attestations and reports. This information is provided as a benefit to our users to show our commitment to security and industry best-practices. As required by specific standards, these Control Programs undergo regular independent external audits.

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ISO 27001

The systems and processes that support Bentley Managed Services are ISO/IEC 27001:2013 certified. ISO/IEC 27001:2013 is one of the most widely recognized information security standards. Compliance with ISO/IEC 27001:2013 is certified by A-LIGN, an ANAB accredited ISO 27001 certification body. View the Bentley Managed Services ISO/IEC 27001:2013 certificate and the current ISO/IEC 27001:2013 Statement of Applicability.

Products in scope of Bentley’s ISO 27001 certification for Managed Services include AssetWise (eB Insight V8i), ConstructSim Work Package Server, and ProjectWise.

ISO 27001:2013 recertification audit completed: September 17, 2021. A-LIGN conducted a full audit virtually. The audit included procedures, interviews of personnel, controls, review of documentation and analysis of documentation of audit findings.

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Service Organization Control (SOC)

Bentley’s information systems as a service are designed to keep user data secure with enterprise grade security and are audited annually against the SOC reporting framework by qualified independent computer-security auditors. The scope of the audit covers controls applicable to in-scope trust principles for each service. In general, the availability of these reports is restricted to customers who have signed non-disclosure agreements with Bentley.

Bentley Cloud Services

  • To request the SOC 2 Type 2 report, contact your account manager. If you do not currently have a Bentley account and would like to request a SOC 2 report, contact us.
  • The SOC 3 report is designed to be a public document containing a high-level summary without the confidentiality and NDA requirements of the SOC 2 report. Contact us to request SOC 3 report.

Bentley Managed Application Platform (B-MAP)

  • To request the SOC 2 Type 1 report, contact your account manager. If you do not currently have a Bentley account and would like to request the SOC 2 Type 1 report, contact us.
  • NOTE: Bentley is engaged with its independent external auditing firm and anticipates having the SOC2 Type 2 and SOC3 Reports available in late 3Q2023.
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Cloud Security Alliance

Bentley Systems is a Cloud Security Alliance (CSA) Security, Trust & Assurance Registry (STAR) registrant. Bentley has completed the Consensus Assessments Initiative Questionnaire (CAIQ) for multiple products and services to provide answers to nearly 300 questions a cloud user or a cloud security auditor may wish to ask of a cloud provider. The CSA STAR is a publicly accessible registry that documents the security controls provided by various cloud computing offerings. The registry helps users assess the security of the cloud providers they currently use or are considering contracting with. View the CAIQ’s for Bentley Systems.

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EU General Data Protection Regulation

On May 25, 2018, the European Union’s General Data Protection Regulation (GDPR) went into effect. The GDPR imposes new obligations that will impact companies and other organizations around the world that offer goods and services to European Union residents or that collect and process data tied to EU residents.

Bentley believes that the GDPR is an important step to strengthen and harmonize data protection of EU residents’ personal data. Learn more about Bentley’s Compliance with the GDPR. Review Bentley’s list of subprocessors.

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Government Cloud

Government Cloud (G-Cloud) is a U.K. initiative to promote government-wide adoption of cloud computing. The Crown Commercial Service (an agency that works to improve commercial and procurement activity by the government) awarded Bentley Systems International Limited G-Cloud 12 status for the following cloud software offerings and associated implementation and Success Plan services: AssetWise ALIM CONNECT EditionAssetWise CONNECT Edition Linear AnalyticsBentley Connected Data Environment (CDE)Bentley Success PlansBusiness Collaborator Common Data EnvironmentComplyProiTwin ServicesOpenCities PlannerProjectWise CONNECT EditionReality Modeling Cloud ServicesBentley Recurring Advancement Services ProgramSYNCHRO ControlSYNCHRO Field, and SYNCHRO Workgroup Project.

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Cyber Defence and Risk (CyDR)

The Cyber Defence and Risk (CyDR) accreditation from the UK Ministry of Defence (MOD) attests to the security of information and communication technology systems. Accreditation confirms that appropriate security measures are implemented for storing and processing MOD information. View Bentley CyDR accreditation certificate for cloud-based ProjectWise. The CyDR team reviews Bentley’s security processes annually.