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License Administration Services

Bentley Support Policy

License Administration Services Support Policy

Bentley’s Subscription Entitlement Service is the latest license administration service available, offering users continuous support services. The tables below show the statuses of services and capabilities that will take effect once the SELECTserver deprecates in 2021.

Support Services Continuous Support Full Support Expiring Support Support Discontinued
New Functionality Frequently Scheduled Enhancements
Maintenance Updates Automated Updates
Maintenance Fixes
User Assistance Access to Support Analysts
Service Request Submittal
Compliance Certification License Key Security
Security and Privacy Regulatory Requirements, such as GDPR
Automated Security Patches
Capabilities Continuous Support Full Support Expiring Support Support Discontinued
Identity-Based License Management
Threshold Alerting
Federation-ready
Account Usage Reporting
Project Usage Reporting
Individual Usage Reporting
License Pooling (for Supported Applications)