How Digile Uses AI and Bentley Technology to Advance Digital Engineering
Digile, 2025 Customer Experience Finalist
Digile Sdn Bhd, Malaysia
Digile is a global Bentley partner helping infrastructure and engineering organizations accelerate digital transformation through AI automation, iTwin technology, MicroStation workflows, and infrastructure engineering services. With operations across the United States, Canada, India, Singapore, Malaysia, Thailand, and the Philippines, Digile combines Bentley technology expertise with customer-focused digital engineering solutions to improve infrastructure project delivery and innovation.
Click on the image above to watch the video interview with Dionnald Beh, owner of Digile.
Driving AI-Powered Digital Engineering with Bentley Technologies
For Digile, the partnership with Bentley is a deep and multifaceted alliance. By acting simultaneously as a channel partner, services partner, and training partner, they can offer a complete service ecosystem. This integrated approach was the gateway to providing not just technology, but end-to-end support. “Customer success has been our DNA,” stated Dionnald Beh, Digile company owner.
The company takes on the role of a facilitator, bridging the gap between Bentley’s advanced technologies and the end users. Looking to the future, this innovation inevitably involves artificial intelligence. Digile is not just adopting technology; it is actively developing its own solutions. Beh illustrated this vision with a practical example: creating a chatbot where the client can simply ask, “hey, how is my project’s progress this month,” rather than clicking different parts of the software that give you the answers. This is the future they are building: intuitive automation on the iTwin platform and exploring the full potential of Python in MicroStation.
Delivering Infrastructure Project Results with AI and Digital Engineering
The strength of the partnership between Digile and Bentley is a theme that Beh is keen to emphasize.
Customer Success First
This collaboration is visible in the results. A notable example is the Sabah Sarawak Link Road project, a YII Award winner, which perfectly illustrates this synergy. The challenge was to design in a very rugged and environmentally sensitive area. Digile’s expertise, combined with Bentley’s technology, made it possible to gather all the right, up-to-date environment information to make faster and more sustainable design decisions. This trust-based relationship goes beyond specific projects—it’s a two-way street. Digile provides valuable feedback from the field that Bentley has been very open to listening to, influencing the product roadmap. This joint effort was recently recognized with Digile’s nomination as a finalist in the Partner Excellence Awards, confirmation that they are moving in the right direction and strengthening a relationship they wish to continue to cultivate.
Accelerate digital engineering with iTwin and MicroStation
Discover how Digile helps infrastructure organizations improve engineering workflows, automate project reporting, and advance digital transformation using Bentley technologies.
