Support and Services

At Bentley we are committed to helping sustain the productivity of our users’ software, people, and information. We deliver on that commitment by providing access to world-class support, software and training subscriptions, and professional services. Follow the links below to explore each offering in more detail. 

 Bentley's Architecture and Engineering Software Solutions Support


Our always-available support team is here to help when you need it most, 24-hours of every day, seven days a week, throughout the year. Support is resourced by the same people who deliver the software you use – so no one else has more expert knowledge to share. 

Bentley's Architecture and Engineering Software Subscriptions  


Each subscription in our portfolio of architecture and engineering design software and solutions includes flexible licensing options, product training opportunities, software upgrades, and technical support to suit everyone’s needs from individual professionals to enterprise-wide and global organizations. We measure the value we add to your team by the return-on-investment you achieve.  

Bentley's Professional Services


Professional Services

Our global Professional Services organization provides discreet project services to optimize user software and business workflows via a number of managed solutions. Learn more about the various offerings for software plus services, OnDemand operational resourcing, and OnPremise resident engineers.