[MAR 2026] During this session, Technical Support Engineers Devanand Balapure and Tomasz Rychlweski will provide a comprehensive overview of PDF Markup and Issue Resolution Notes, as well as demonstrate effective strategies for addressing common issues related to these products. Upon completion of the session, participants will be able to:

• Understand the fundamentals of PDF Markup and methods for avoiding common issues (with emphasis on frequently asked questions.)

• Gain insight into the workflow of Issue Resolution Notes.

• Avoid common issues with Design Issue configuration and its dashboard on Bentley Infrastructure Cloud (BIC) and ProjectWise web connection.

• Apply proper troubleshooting techniques for resolving common issues within the Issue Resolution process.

This is part of the Answer Hours series focused on answering common questions from users like you! Time will be reserved for live Questions and Answers (Q&A).

Live Bentley Answer Hours are exclusive to E365 accounts. On-demand recordings are available to all Bentley users. All Answer Hour programs are free of charge. To view prior sessions, across multiple topics, watch the Recordings On-Demand.