For Digile, the partnership with Bentley is a deep and multifaceted alliance. By acting simultaneously as a channel partner, services partner, and training partner, they can offer a complete service ecosystem. This integrated approach was the gateway to providing not just technology, but end-to-end support. “Customer success has been our DNA,” stated Dionnald Beh, Digile company owner.

The company takes on the role of a facilitator, bridging the gap between Bentley’s advanced technologies and the end users. Looking to the future, this innovation inevitably involves artificial intelligence. Digile is not just adopting technology; it is actively developing its own solutions. Beh illustrated this vision with a practical example: creating a chatbot where the client can simply ask, “hey, how is my project’s progress this month,” rather than clicking different parts of the software that give you the answers. This is the future they are building: intuitive automation on the iTwin platform and exploring the full potential of Python in MicroStation.