• West Virginia Department of Transportation

    WVDOT Implements Bentley-hosted SUPERLOAD System

    Charleston, West Virginia, United States

Project Summary


The West Virginia Department of Transportation (WVDOT) originally implemented Bentley’s SUPERLOAD system for intelligent permitting and routing of oversize/overweight (OS/OW) vehicles on its own IT infrastructure in 2008. This project upgraded the system and moved operations to Bentley-hosted IT infrastructure in 2013.


Bentley Professional Services helped configure and deploy the upgrade, and train WVDOT personnel. The solution is hosted by Bentley MANAGEservices, and Bentley provides technical support and product enhancements. The SUPERLOAD system provides information mobility by allowing road and bridge data to be aggregated into a complete roadway network model. Every permitted trip is tracked, and data is reported back to WVDOT.


 Upgrading and transferring the SUPERLOAD system to Bentley-hosted infrastructure achieved three goals: (1) increase public safety by automatically checking OS/OW vehicle permits, (2) increase the permit issuance rate by ensuring accurate analysis, and (3) reduce overhead by deploying SUPERLOAD via Bentley MANAGEservices. During the first year following the upgrade, SUPERLOAD issued 81.5 percent of all permits without staff assistance, compared to 24 percent previously.


 The key challenge for WVDOT was to deploy sophisticated technology that would be available to a wide range of trucking industry users with various degrees of technical proficiency. The SUPERLOAD system interface is straightforward to use and promotes adoption by WVDOT’s customers regardless of technical proficiency. 

  • More than 35,000 trucking companies now access the system.
  • The permitting system is available 24/7/365.
  • More than 80 percent of applicants get their permits immediately.
  • The Permit Office has increased the number of permits issued annually while maintaining staffing levels. The permits issued have more than doubled in the last decade.
  • "This system will analyze more bridges in one day than any of our staff engineers will do in their entire careers. That's incredible automation. SUPERLOAD automatically evaluates each permit request for bridge weight and route clearance approval, which allows the majority of our permits to be self-issued. As a result, we are able to meet industry needs by focusing our attention on the more complex and problematic permit requests while continuing to ensure safety and the long-term sustainability of the state's infrastructure."

    Todd Gibson Permit Administrator WVDOT