Maunsell
Training Helps Maunsell Reduce Overall Costs to Clients
Staff training is an imperative part of any organizations success, and at Maunsell, it is considered a key company objective. Training and knowledge differentiate the firm from its competitors and reinforce its position as a leader in its industry.
Maunsell is a leading provider of advanced planning and design services in Australia, New Zealand, and Asia. Over 50 years, it evolved to a team of more than 3,000 staff with a service portfolio that includes integrated expertise in design, project delivery, and management across all industry sectors. As part of AECOM, a leading global provider of professional technical and management support services for government and commercial clients around the world, it can rapidly mobilize leading teams to tackle every aspect of a project.
Challenges
- Maunsell is a large multidisciplinary design engineering firm with offices throughout Australia, New Zealand, and the Middle East.
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- Serving such diverse sectors as transport, rail, maritime, environment, defense, minerals, and industry, the company requires a staff with a wide range of skills to meet clients’ design requirements.
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- The firm must ensure projects are resourced with appropriately skilled staff.
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- Staff may not be inclined to attend training sessions if they have to travel long distances or be away from the office for substantial periods of time.
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- The expense, logistics, and impact on productivity could impede the practicality of training a
large staff. |
Solution
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- New recruits are immediately sent to appropriate classes, and skilled users attend management training courses to ensure a strong support structure is maintained throughout its offices.
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- Reviews of upcoming software updates and the users who will be affected are conducted, and training is scheduled prior to software roll-out.
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- The different delivery methods enable employees to access relevant courses easily. Staff find they can access live, instructor-led distance learning or OnDemand eLearning when scheduled courses are unavailable or work demands prevent them from attending external classes.
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Results
- Bentley training enhances the skills and confidence of the entire staff and helps the firm achieve its goal of always delivering the right solutions for its projects.
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- Because the firm takes advantage of Bentley Institute’s distance learning and OnDemand eLearning, it is able to minimize the drain on its resources that results when staff is absent from the office.
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- The online options also allow staff to constantly update their skills, reinforcing their expertise and adding to their knowledge base. They utilize work downtime productively.
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- Maunsell has reduced outsourcing to external consultants for specialized skills.
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- The firm can deliver clients’ projects in a timelier manner, reducing the overall cost to the client.
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- Client satisfaction is increased as Maunsell’s highly skilled designers are better equipped to deal with project challenges.
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- Management finds the training subscription to be a financial success. It is cost-effective.
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Fast Facts
Employees: 3,000+
Services:
| Buildings |
Minerals and Industry |
| Environment |
Power and Energy |
| Water and Civil Infrastructure |
Transportation |