Hatch Ltd.
Hatch Increases Learning Capacity by 30 Percent While Reducing Training Costs
The greatest value Hatch has recognized from its working relationship with Bentley Institute is a greater appreciation for knowledge sharing not only within its organization, but also with its clients. It has increased the level of client satisfaction because they view Hatch's programs and methods to be exemplary and a benchmark for performance improvement within their own organizations.
The Hatch Group provides process and detail engineering, technologies, business consulting, and project and construction management services to the mining and metals, energy, and infrastructure sectors. It operates across five continents in a multitude of languages.
Challenges
- Hatch needs to provide its engineering resources with the essential design skills to achieve measurable project success for clients.
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- Employees must be trained in a timely manner based on project need.
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- The firm is working to mitigate industry-wide skills shortages by introducing 3D modeling concepts and products to academia and students as the preferred method of engineering design and delivery.
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Solution
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- The firm makes extensive use of OnDemand eLearning to supplement scheduled classroom courses and assure updated materials are available to all Hatch employees.
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- Instructor-led distance learning is employed around the globe for smaller locations, reducing travel costs.
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- The blended approach develops communities of experts who can share knowledge and support one another in a less formal environment, causing less disruption in day-to-day operations.
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Results
- Hatch increased the organization's learning capacity by 30 percent, while reducing training expenditures.
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- The firm improves efficiency and productivity through immediate access to knowledge and support for an increased return on investment in training.
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- The available training resources drastically reduce the amount of time required for junior engineers to become knowledgeable in the use of Bentley tools and work with minimum supervision. This has lead to a higher rate of retention for these young professionals.
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- Use of Bentley’s online learning options helps Hatch to significantly shorten project ramp up times by managing just-in-time training as a process.
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- Enhanced skills enable quicker issue identification and problem resolution times, minimizing impact to project budgets and schedules, and have led to improved quantitative and qualitative design reviews.
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Fast Facts
Employees: 8,700+
Services:
| Construction Management |
Operations Support |
| Consulting |
Project Management |
| Design Engineering |
Technology |
| Environmental Services |
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