As a Bentley SELECT subscriber, you will always receive priority technical support when and how you need it, whether by phone, E-mail, or online.
Reference Material —The SELECT KnowledgeBase, TechNotes, and FAQs make it easy for you to find the answers you need.
E-mail Support — Receive a response within four (4) hours, during normal business hours. For the Bentley SELECT exclusive E-mail address for your area, please download the Bentley SELECT Support Contact List.
Online Support — Available through several channels:
Chat with an Analyst — Live online text chat with a support analyst
Remote Support — View a shared support session over the Internet
Discussion Groups — Ask questions and share information with fellow users
Phone Support — 24 hours / seven days a week. For the Bentley SELECT phone number servicing your area, please download the Bentley SELECT Support Contact List.
When you contact Bentley for support assistance, please have the following information available:
Company name
Contact ID (Bentley SELECT Contract Number)
Phone number
Fax number
A comprehensive description of your problem, including product version and hardware platform and operating system information
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