As a Bentley SELECT subscriber, you will always receive priority technical support when and how you need it, whether by phone, e-mail, or online.
Reference Material —The SELECT KnowledgeBase, TechNotes and FAQs make it easy for you to find the answers you need.
E-mail Support — Receive a response within four (4) hours, during normal business hours. For the Bentley SELECT exclusive e-mail address for your area, please download the Bentley SELECT Support Contact List.
Online Support — Available through several channels:
Chat with an Analyst — Live online text chat with a support analyst
Remote Support — View a shared support session over the Internet
Be Communities — Ask questions and share information with fellow users
Phone Support — 24 hours / seven days a week. For the Bentley SELECT phone number servicing your area, please download the Bentley SELECT Support Contact List.
When you contact Bentley for support assistance, please have the following information available:
-
Company name
-
Contact ID (Bentley SELECT Contract Number)
-
Phone number
-
Fax number
-
A comprehensive description of your problem, including product version and hardware platform and operating system information
Related Links