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Help Desk

Services

The always available resource for technical support

SELECT subscribers are always just a click or call away from Bentley's Technical Support Group—the always-available resource. The Help Desk is available 24 hours a day, seven days a week, 365 days a year. There you will find analysts providing answers to your technical questions in 15 languages across 40 countries, available via a range of communications methods:

  • Online FAQs - Tech Notes and answers to the most common queries
  • Web chat - Launch a session with an analyst
  • E-mail - See the Help Desk Contact List
  • Telephone - See the Help Desk Contact List

With Bentley SELECT, all authorized users from subscribing organizations can receive help when they need it. The Help Desk team is comprised of experts in Bentley products, each of whom is well qualified to keep you productive while providing answers to your technical questions.

The self-service part of our SELECT Services Web site has been designed to provide an immediate resource center filled with technical papers and how to pages. All of the most common technical queries are answered in online FAQs. Each resource makes finding an answer to your question a simple process.

Bentley Help Desk is available to solve your support inquiries so that your people can continue to work and maximize their performance and productivity.

>> Submit an inquiry to the Bentley Help Desk

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